tk98 Privacy Policy

At tk98, we understand that your privacy is important to you, and it is important to us too. This Privacy Policy explains how tk98 collects, uses, discloses, and safeguards your information when you use our online casino and sports betting platform at tk98.lat. We serve players across Bangladesh, including in Dhaka, Chittagong, Sylhet, Khulna, and beyond, and we are committed to handling your personal data with the highest standards of care.

Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please discontinue use of our platform. By accessing or using tk98, you consent to the practices described in this document. This policy applies to all information collected through our website and any related services, promotions, or events.

When you register, use, or interact with tk98, we may collect several categories of personal information to provide you with a secure and seamless gaming experience. The types of information we collect include:

• Identity information: full name, date of birth, gender, and a copy of government-issued identification for account verification purposes.
• Contact information: email address, mobile phone number, and residential address (city, district, Bangladesh).
• Financial information: transaction records, deposit and withdrawal history, and payment method details (bKash, Nagad, Rocket, Upay, or card numbers — stored in a tokenized, non-readable format).
• Technical data: IP address, browser type and version, device type, operating system, referring URLs, and pages visited on tk98.
• Behavioral data: gaming preferences, session durations, bet history, bonus activity, and responses to promotional content.

We collect this information directly from you (during registration or via forms), automatically through cookies and similar tracking technologies, and in some cases from third-party verification partners who assist with identity checks required for responsible gaming compliance.

tk98 uses the information we collect for legitimate business purposes directly related to delivering our platform and protecting our users. Specifically, we use your personal data to:

• Create, maintain, and manage your tk98 account, including identity verification and age confirmation (21+ only).
• Process your financial transactions securely, including deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods.
• Provide customer support and respond promptly to your queries, complaints, or technical issues.
• Send you account-related notifications, security alerts, and service updates that are necessary for the operation of your account.
• Personalize your gaming experience by recommending games, promotions, and features that match your preferences and activity on the platform.
• Detect, investigate, and prevent fraudulent transactions, abuse, and other illegal activities, and to comply with applicable regulations and legal obligations.

tk98 does not sell, trade, or rent your personally identifiable information to outside parties. We may share limited information only with trusted parties under the following circumstances:

• Service providers and technology partners: companies that assist us in operating our platform, processing payments, and delivering customer support — bound by confidentiality agreements and permitted to use your data only on our behalf.
• Identity verification partners: third-party KYC and compliance services that confirm the identity and age of our users in accordance with responsible gaming standards.
• Legal and regulatory authorities: where required by law, court order, or government regulation, we may disclose certain information to the relevant authorities.
• Business transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred to the relevant entity as part of that transaction.

In all cases, we require all third parties to respect the security of your personal data and to treat it in accordance with applicable privacy laws. They are not permitted to use your personal data for their own independent purposes.

tk98 uses cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand where our visitors come from. Cookies are small text files placed on your device when you visit our platform.

We use the following types of cookies on our platform:

• Essential cookies: required for the platform to function correctly. These include session authentication, security tokens, and preference settings. These cookies cannot be disabled.
• Analytics cookies: allow us to understand how users interact with our platform — which pages are most visited, how long sessions last, and which features are most used — so we can improve the service.
• Preference cookies: remember your language, region, and display settings so your experience is consistent across visits.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our platform. For more information on how to manage cookies, please refer to your browser's help documentation.

tk98 employs a comprehensive set of technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our platform uses SSL (Secure Socket Layer) encryption for all data transmitted between your device and our servers, ensuring that sensitive information such as account credentials and payment details remain confidential at all times.

We conduct regular security audits, maintain secure server infrastructure, and restrict employee access to personal data on a strict need-to-know basis. Our payment processing integrations with bKash, Nagad, and Rocket use tokenization so that your raw payment credentials are never stored on our systems. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or electronic storage is completely infallible, and we cannot guarantee absolute security.

tk98 retains your personal information for as long as your account remains active or as needed to provide you with our services. We also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Specifically:

Account data is retained for the duration of your active account and for a minimum of five (5) years following account closure to meet legal and compliance requirements. Transaction records are retained in accordance with applicable financial regulations. If you request deletion of your account and personal data, we will action your request within 30 days, subject to retention obligations imposed by law or regulation.

As a user of the tk98 platform, you have specific rights regarding your personal data. These rights are part of our commitment to fair and transparent data practices. You may exercise any of the following rights by contacting our support team:

• Right of access: you may request a copy of the personal data we hold about you at any time.
• Right to rectification: if any personal data we hold is inaccurate or incomplete, you have the right to request that we correct it.
• Right to erasure: you may request deletion of your personal data, subject to any legal retention requirements applicable to your account.
• Right to object: you may object to the processing of your personal data for direct marketing purposes at any time.
• Right to data portability: where technically feasible, you may request that we transfer your personal data to another service provider in a machine-readable format.

To exercise any of these rights, or if you have any concern about how tk98 handles your personal data, please contact us via email at [email protected]. We will respond to all valid requests within 30 days.

tk98 integrates with a number of trusted third-party service providers to power our gaming platform. These include game content providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi, as well as payment processing partners such as bKash, Nagad, and Rocket. Each of these providers operates under their own privacy policies and data handling practices.

While we carefully select our third-party partners and require them to uphold standards consistent with our own data protection practices, tk98 cannot be held responsible for the privacy practices of these third-party providers. We encourage you to review the privacy policies of any third-party service you interact with through our platform.

When you make a deposit or withdrawal on tk98 using bKash, Nagad, Rocket, Upay, Visa, or Mastercard, your payment credentials are processed through secure, tokenized channels. tk98 does not store your full mobile banking PIN, card numbers, or account passwords on our servers. Financial transaction records, including deposit and withdrawal amounts in BDT (Bangladeshi Taka), are maintained strictly for account management, dispute resolution, and regulatory compliance purposes.

All financial transactions on tk98 are processed in Bangladeshi Taka (৳ BDT). We do not store cryptocurrency wallet keys or private keys for any user. Our financial data handling follows industry-standard security protocols to ensure the integrity of every transaction carried out on our platform.

tk98 is strictly an adult platform. Our services are available only to individuals who are 21 years of age or older. We take the protection of minors extremely seriously. As part of our registration and KYC process, we require age verification documents from all new users. If we discover that a user under 21 has registered or is using our platform, we will immediately suspend the account, reverse any transactions where possible, and permanently remove the account from our system.

Parents and guardians are encouraged to use parental control software to prevent minors from accessing gambling websites. If you believe a minor has accessed tk98, please contact us immediately at [email protected] so we can investigate and take appropriate action.

tk98 reserves the right to update or modify this Privacy Policy at any time. When we make material changes to this policy, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify you via email or a prominent notice on our platform. Your continued use of tk98 following the posting of any changes constitutes your acceptance of those changes.

We encourage you to review this Privacy Policy periodically to stay informed about how tk98 is protecting your information. If you have any questions or concerns about changes to this policy, please do not hesitate to contact our support team.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way tk98 processes your personal data, we would like to hear from you. Our dedicated support team is available to assist you and to ensure your privacy rights are respected.

You can reach our privacy support team at: [email protected]